Request Data Deletion
You have the right to request deletion of your Field Optic account and the personal data we hold about you. This page explains how to submit that request and what happens next.
Field Optic is the work order platform for agricultural irrigation professionals. Account data can include your name, email, company details, customers, locations, inventory, work orders, invoices, and related service history. Our Privacy Policy describes those categories in full.
How to request deletion
Email support@fieldoptic.com with the subject line Data deletion request. This is the same support inbox Brady uses for contact, training, and privacy questions.
Include all of the following so we can locate and verify the account:
- Your full name
- The email address you want us to reply to
- The Field Optic account email used to sign in (if it is different from your contact email)
- Your company name, if you have one on the account
- A brief reason for the request (for example, you no longer use Field Optic, you are switching software, or you are exercising a privacy right)
You can also reach us from the Contact page. We do not process deletion requests through social media or unverified third-party forms.
What we will do
After we receive your email, we will verify that you are authorized to request deletion for that account. We may ask you to confirm the request from the account email address.
Verified requests are processed within 30 days. We will email you at the contact address you provided when the deletion is complete, or if we need more information.
What is deleted
Deleting your data is permanent and cannot be undone. When we complete a verified request, we will:
- Close the Field Optic account associated with the request
- Cancel any active Field Optic subscription on that account
- Permanently remove personal information and business records stored in the account, including work orders, customers, locations, and inventory
We may retain a limited record of the deletion request itself, and any information we are required to keep for a legal, accounting, or tax obligation, as described in the Privacy Policy. We will not use retained records to restore your account.
Privacy rights
This process is how you can exercise deletion and erasure rights under applicable privacy law, including GDPR (right to erasure), CCPA/CPRA (right to delete), and PIPEDA. For access, correction, or other privacy questions, contact the Privacy Officer at support@fieldoptic.com or read the Privacy Policy.
Last updated: September 16, 2026.